Quality Life Services is a family owned senior care provider with homes throughout western Pennsylvania. Early in 2014 Quality Life Services decided to embark on an extensive improvement to all their skilled nursing and personal care homes. Being the “birthplace” of Quality Life Services, Sugar Creek Personal Care was the logical first home to receive improvements. Renovation of 45-year-old personal care home reducing bed count from 44 to 34 and increasing private bed count from 4 to 12. Renovations included elimination of all Jack-and-Jill bathrooms, full renovation of resident rooms, dining and living spaces, bathing spas and construction of a new entrance and Country Kitchen. The focus of the renovations was to transform the home from the old school medical model to a more resident focused residential environment. Mechanical and electrical systems were performed on a design-build basis.